Quotex Account Verification (KYC): What to Expect
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You do not need to verify your identity to open a Quotex account or use the demo — verification (KYC, "know your customer") is usually requested later, most often before your first withdrawal. When it comes, it is a fairly standard document check: proof of who you are and, sometimes, proof of address or payment ownership. This guide explains when it happens, what to prepare, and why verifications get rejected so you can avoid delays.
When verification is required
For most users the pattern is:
- Register and trade — no documents needed to open an account or use the demo.
- Deposit and trade real money — typically still no verification at this stage.
- Request a withdrawal — this is when verification is commonly triggered.
Because KYC is tied to withdrawals, it is smart to complete it early rather than discovering it when you are trying to take money out. An unverified account is a common reason a first withdrawal stalls — see Quotex withdrawal problems.
Documents you may be asked for
| Document | Purpose | Notes |
|---|---|---|
| Government photo ID | Confirm identity | Passport, national ID or driver's licence; all corners visible, not expired |
| Proof of address | Confirm residence | Utility bill or bank statement, usually recent (often within 3 months) |
| Selfie / photo with ID | Anti-fraud check | Sometimes requested to match the ID |
| Payment method proof | Confirm ownership | May be asked if you used a card or specific method |
Not everyone is asked for all of these — the exact list depends on your account activity and region.
How to submit and how long it takes
Verification is done from the account settings/profile area: you upload clear photos or scans of the requested documents. Processing usually takes anywhere from a few hours to a few business days. Blurry images or mismatched details are the main cause of slow or failed checks.
Common reasons verification is rejected
- Blurry or cropped images — corners cut off, glare, or unreadable text.
- Expired ID — the document must be currently valid.
- Name or detail mismatch — the name on your ID must match your account and payment method.
- Address document too old — proof of address is usually expected to be recent.
- Wrong document type — e.g. submitting a screenshot instead of a full document.
Fix the specific issue and resubmit; you do not need to open a new account.
Practical tips
- Complete KYC before you need to withdraw, so your first withdrawal is not delayed.
- Use the same name across your ID, account and payment method.
- Photograph documents on a flat surface in good light, with all edges visible.
- Keep the details on your account accurate from the start.
If you have not opened an account yet and want to set it up cleanly, our sign-up guide walks through registration, and you can open a free account and complete verification early. For getting money out afterwards, see how to withdraw.
Sources used: - qxbroker.com — official platform - Investopedia — Know Your Customer (KYC) - BrokerGrove — How to withdraw from Quotex
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Frequently Asked Questions
Is verification required to use Quotex?
Not to open an account or use the demo. KYC is usually requested later, most commonly before your first withdrawal.
What documents does Quotex need for verification?
Typically a valid government photo ID and, in some cases, proof of address, a selfie with your ID, or proof of payment-method ownership. The exact list depends on your activity and region.
How long does Quotex verification take?
Usually from a few hours up to a few business days. Clear, valid documents with matching details are processed fastest.
Why was my Quotex verification rejected?
Most often because of blurry or cropped images, an expired ID, a name mismatch, or an out-of-date proof of address. Fix the specific problem and resubmit.
Can I withdraw without verifying?
Usually not. Verification is commonly tied to withdrawals, so an unverified account is a frequent reason a withdrawal is delayed.
Last updated: . BrokerGrove — independent reviews for Bangladeshi traders. This is an unofficial website not affiliated with Quotex.